Privacy Policy for Katacoda

This privacy policy applies between you, the User of this Website and Ocelot Uproar Ltd, the owner and provider of this Website. Ocelot Uproar Ltd takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this privacy policy carefully.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Katacoda.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Cookies are required to allocate environments to you. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Registration Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

Facilitate the creation of and securing of your Account on our platform

Identify you as a user in our Services

Understand and enhance your experience using our Site and Services

Respond to your comments or questions and for our Support team to provide service

Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages

Communicate with you about promotions, upcoming events and news about products and services offered by Katacoda and our selected partners, and for other marketing purposes of Katacoda

Link or combine it with other information we get from third parties, to help understand your needs and provide you with better service

Protect, investigate and deter against fraudulent, unauthorized or illegal activity

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns)

To send you welcome, setup, and notification emails in relation to providing the Services

To provide improved administration of our website, Services, and related materials

To solicit your feedback on our Services

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. We also use TrackJS to help us understand how our customers use the Site and errors generated - https://trackjs.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We also use MixPanel to help us understand how our customers use the Site--you can read more about how MixPanel uses your Personal Information here: https://mixpanel.com/legal/privacy-policy/.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

USE OF COOKIES

Sign-In and Authentication

System Perfences

Training Environment Allocation

Protect, investigate and deter against fraudulent, unauthorized or illegal activity

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you sign up to the Site, we will maintain your information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

DATA PROTECTION OFFICER

Email: [email protected]

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected]